This Visitor Policy applies to all facilities operated by AQUATHERMAL Senec, a.s., namely AQUAPARK Senec, SAI Wellness Senec and SWIMARÉNA Senec.
By purchasing a ticket and entering the premises of AQUATHERMAL Senec a.s., Slnečné jazerá – sever, 903 01 Senec (hereinafter only as “Aquapark”) the visitors accept and agree with the following provisions of the Visitor Policy and agree to follow instructions provided by its staff.
The visitors may enter the AQUATHERMAL Senec premises only with a valid admission ticket – a chip wristband – purchased at a ticket booth.
The swimming pool hall and saunas may only be accessed through the locker room, after using a shower and/or a WC.
Changing clothes is permitted in the locker room only. All clothes and personal belongings should be placed in electronic lockers.
The operator is not liable for any loss, damage or harm caused to visitors’ belongings left outside the specified storage areas (electronic lockers in Aquapark, SAI Wellness and SWIMARÉNA locker rooms). In the case of valuables duly stored in lockers and locked by the visitors as instructed, the operator’s liability is limited up to EUR 331.94. The valuables mean, especially but not exclusively, mobiles, cameras, video cameras, jewellery, etc. The visitors are required to report to a competent Aquapark employee without undue delay if their locker room has been damaged and their personal belongings have been lost.
Any erotic and/or sexual behaviour on the AQUAPARK, SAI Wellness and SWIMARÉNA premises is strictly prohibited.
SAI Wellness is a quiet and swimwear-free zone. Entry only for adults (over 18 years of age).
Due to safety reasons, children under 13.99 years of age must be accompanied by an adult when entering the SWIMARÉNA swimming pool. Each child must be accompanied by at least 1 adult person. The only exception is swimming courses organised by SWIM Klub Senec.
Swimming lanes in SWIMARÉNA can only be booked by registered SWIM Klub Senec members. Swimming and swimming lessons are allowed under the supervision of SWIM Klub Senec swimming instructors only.
Children under 13.99 years of age may enter the AQUAPARK premises only if accompanied by an adult.
Except for special events organised by the operator, bathing and swimming in the AQUAPARK section is only allowed in proper swimwear. Such special events have their own "code of conduct" containing the specific rules that govern visitors’ behaviour.
Entry to outdoor pools is only allowed through wading basins after using a shower.
No alcoholic beverages or other beverages in glass bottles are allowed on the premises.
Persons showing symptoms of an acute illness, especially herpes, respiratory inflammation, increased temperature, cough, common cold, diarrhoea, headaches, weariness, etc., are not allowed to enter the pools and saunas. Entry of persons with communicable diseases is prohibited. Entry of intoxicated, dirty and parasite-infested persons is prohibited.
Persons who are apparently under the influence of alcohol or other narcotics may be banned from the premises due to safety reasons with no right to refund.
The following is prohibited on the entire premises: diving and jumping into pools, knocking/shoving other persons into water, running around the pools, polluting water and other areas, disturbing other visitors by an excessively noisy behaviour, playing ball games outside the areas designed for this purpose.
Visitors are required to be mindful of their own safety and of the safety of other visitors, and must respect information panels located on the operator’s premises.
Visitors are required to move around the pools with caution to avoid slipping on the wet and smooth floor and a possible injury.
Visitors are required to respect instructions of the operator and pool attendants. Persons who do not respect the instructions of the operator and pool attendants may be banned from the premises due to safety reasons with no right to refund.
Polluting the premises, swimming pools, wading basins, grass areas and sandpits by waste is strictly prohibited.
Using the relaxation pool is not recommended for persons with cardiovascular diseases.
If injured or feeling sick, visitors may seek first aid at the designated point marked “Plavčík“ (Lifeguard).
When using fun attractions – toboggans, visitors must respect the manufacturer’s and operator’s instructions shown on information boards visibly displayed next to individual attractions.
Visitors who do not respect the instructions on the information board and/or pool attendant’s instructions may be banned from the premises with no right to refund.
Smoking is strictly prohibited on the entire premises.